Privacy Policy

Effective Date: 19/11/24

Punt ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our services, including the Punt app (the “App”) and associated websites.

1. Information We Collect

We collect and process the following types of personal data:

1.1 Information You Provide Directly

  • Account Information: When you create an account, we may collect your name, email address, username, and password.

  • Communication Data: Any information you share when contacting our support team.

1.2 Information We Collect Automatically

  • Usage Data: Information about how you interact with the App, including feature usage and preferences.

  • Device Information: Details about your device, such as IP address, operating system, browser type, and app version.

1.3 Information from Third Parties

  • Partners and Advertisers: We may receive data from business partners, advertisers, or social media platforms if you interact with our content on their platforms.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To Provide and Improve Our Services: To operate the App, personalize your experience, and develop new features.

  • To Communicate With You: To send updates, respond to inquiries, and provide customer support.

  • To Comply With Legal Obligations: To meet our legal, regulatory, and contractual obligations.

  • To Provide Marketing and Advertising: To send promotional materials about Punt and relevant third-party offers.

  • To Analyze Data: To understand user behavior and improve our services.

3. Data Sharing and Partnerships

3.1 Sharing With Business Partners

We may share your personal data with trusted business partners who provide complementary services or offerings. These partners may use your data for their own purposes, including marketing and analytics, in compliance with GDPR.

3.2 Other Sharing Scenarios

  • Service Providers: We may share your data with third-party service providers to support our operations (e.g., hosting, analytics, or customer support services).

  • Legal and Compliance Requirements: We may disclose data to comply with legal obligations or respond to lawful requests from public authorities.

  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Your Rights Under GDPR

As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, subject to legal obligations.

  • Right to Restriction: Restrict our processing of your data under certain conditions.

  • Right to Data Portability: Receive your data in a machine-readable format or have it transferred to another controller.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, contact us at [Insert Contact Email].

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or misuse. While we take precautions to secure your data, no method of transmission or storage is completely secure.

7. International Data Transfers

Your data may be processed outside of the EEA. When transferring data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions by the European Commission.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and collect usage data.

9. Marketing Communications

With your consent, we may send you marketing emails or in-app notifications about our services or partner offers. You can unsubscribe at any time by clicking the “unsubscribe” link or adjusting your app settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of significant updates. Please review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Punt Data Protection Officer

Email: hello@wearepunt.com

By using our App, you acknowledge that you have read and understood this Privacy Policy.